How to Apologize Better than the Pope

Apologies can be done well or poorly. Last week the Vatican issued an apology that has been criticized as unsatisfactory. The apology was in response to the pope uttering a derogatory word in a meeting. One commentator characterized the apology as “empty and conditional and smarmy as any statement of apology might be.” (Dictionary: smarmyContinue reading “How to Apologize Better than the Pope”